Information we may collect
We may receive information that you choose to provide, including your name, company, role, email address, telephone number, vessel or project details, service requirements, locations, schedules, messages and uploaded files.
Technical information may also be processed when you use the website, such as IP address, browser and device details, referring pages, request logs, security events and cookie or anti-abuse information where those technologies are enabled.
How information is used
Information may be used to respond to enquiries, review survey feasibility, prepare quotations, coordinate technical attendance, communicate about projects, maintain records, improve website reliability and protect the website from spam, misuse or security threats.
Information submitted for a project may also be used to understand the requested scope, vessel condition, operating requirements, access arrangements and reporting purpose.
Retention and security
Information is retained only for as long as reasonably needed for enquiries, project delivery, business records, safety, dispute resolution and applicable legal or contractual obligations. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed to be completely secure.
Your choices and rights
You may ask us to correct inaccurate contact information, update communication preferences or review a request concerning personal information. Rights vary by applicable law and may be subject to identity verification, record-keeping duties or other lawful limitations.
For a privacy-related request, email survey@vesseldoctor.com and include enough information for us to identify the relevant communication or enquiry.
Third-party websites and updates
This website may link to external websites that operate under their own privacy practices. Vessel Doctor is not responsible for those external policies or services.
This policy may be updated when website functions, service processes or legal requirements change. The revision date shown on this page identifies the current published version.